Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Your name, phone number, and email address
• Details you include when requesting a quote, such as the type of coverage you are interested in and any message you send us
• Information needed to prepare quotes or service a policy, which you may provide when speaking with our team

When you visit our website, our hosting provider may automatically record standard technical information such as your IP address, browser type, and pages visited.

How We Use Your Information

• To respond to your inquiries and quote requests
• To prepare insurance quotes and help you apply for coverage
• To provide policy servicing and account notifications
• To send text messages if you have opted in to receive them
• To comply with legal and regulatory obligations

Sharing With Third Parties

We may share personal information with insurance carriers and underwriters as needed to obtain quotes or place and service coverage you request, with service providers that support our operations (such as website hosting and communications providers) under obligations to protect your information, and with government or regulatory authorities when required by law. We do not sell your personal information.

Text Messaging / SMS

Mevsme LLC d/b/a Payne Health collects mobile phone numbers for the purpose of providing text message updates regarding insurance quotes, policy updates, and account notifications. We will never share your mobile opt-in information or phone number with third parties or affiliates for marketing or promotional purposes. All other categories of personal information provided may be shared with third parties as described elsewhere in this Privacy Policy, but consent for SMS messaging is never shared or sold.

For details about our text messaging program, including how to opt out, see our SMS Terms and Conditions.

Data Retention

We retain personal information for as long as needed to respond to your request, service your policy, and meet our legal, regulatory, and record-keeping obligations. When information is no longer needed, we delete it or store it securely until it can be deleted.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. You may opt out of text messages at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date.

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